Return & Cancellation Policy

At Perfect Engineerings, customer satisfaction is our top priority. Since our products are custom-built machinery, we follow the below return and cancellation terms:

1. Order Confirmation

• All prices mentioned on our website are approximate only.
• Our team will contact you to confirm your requirements and provide the final price before order confirmation.

2. Cancellations

• Orders can be canceled before final confirmation from our team.
• Once the order is confirmed and manufacturing/dispatch has started, cancellations will not be accepted.

3. Returns & Replacements

• Due to the nature of our machinery, returns are not applicable once the product is delivered.
• However, if you receive a product that is damaged during transit or has a manufacturing defect, please notify us within 7 working days of delivery.
• Our team will review the case and arrange for repair, replacement or service support, as applicable.

4. Warranty & Support

• All machines come with a standard warranty as communicated at the time of purchase.
• We provide after-sales support and spare parts to ensure smooth functioning of your machines.

5. Exchange Policy

• Exchange options are available only for select products as per our company's discretion.
• Eligibility for exchange depends on the type of product, condition and availability of replacement units.
• To confirm if your product qualifies for exchange, please contact our support team with your order details.
• Exchanges are not applicable once the machine has been customized, installed or used.